Term and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Company Information
All the clauses significant for D-ZEE Textiles LLC, also applies to all its divisions and affiliates. D-ZEE Home is a division of D-ZEE Textiles LLC, expertizing in home textiles.

Copyrighted Website Material
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site’s owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site’s owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site’s owner or its software suppliers and protected by United States and international copyright laws.

Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE’S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE’S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE’S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Prices and Fees
Prices and/or Fees listed on the website are subject to change without notice. Prices and Fees shown on the website may not be accurate at the time of order, and your bill may vary to reflect these changes that have not been updated on the website.

Shipping and/or Tax charges may be applied to your order.
In the event that our prices change after you place your order, we will contact you before processing your order. We will strive to keep all price changes updated on the website as soon as possible, but that may not always be possible.

Important
D-ZEE USA currently collects taxes in the state of Florida & Tennessee.
Please be advised that this is required by law.

Shipping Policy
All shipping charges are estimated. Actual shipping charges may vary. Customers are responsible to note any missing or damaged items that were shipped with the carrier upon delivery of goods. DZEE must be notified within 48 hours of delivery with the written notification given to the carrier in order to receive credit

Return Policy:

DZEE offers a hassle-free return policy.
To obtain a Return Authorization please email us at orders@dzeetextiles.com or call 1-800-505-0038.

Please note that all returns are subject to a 15% restocking fee.

Certain items may not be returnable or may have specific return instructions; please see below before you make your return. If you have questions about our Return Policy, please call us at 1-800-505-0038.

Drop Ship Orders
Damaged or shorted drop shipments must be reported to DZEE within 2 days. Refused or cancelled orders are subject to 15% restocking fees and return freight charges.

Warranty Issues
Some items still under manufacturer warranty need to be handled directly with the manufacturer. Please see our list of manufacturers for more information.

Outside the Continental US
Items shipped outside the continental U.S. are nonreturnable.

Defective Items
If you receive an item that is defective, please call 1-800-505-0038. We will advise you of how to proceed. Please note, some items carry a manufacturer’s warranty and require that you contact the manufacturer directly.

Damaged Items
If your package arrived damaged in transit, please note the damage next to your signature at the time of delivery. If your package had concealed damage, please email us at orders@dzeetextiles.com or call 1-800-505-0038 within 2 business days of receipt.

Shortage or Fulfillment Error
If your order arrived short, an item at the time of delivery, please note the shortage next to your signature. You are responsible for verifying your shipment at the time of delivery. If you fail to note any shortages or damages at the time of delivery, you waive the freight carrier and/or DZEE of any and all liability. If you notice a shortage or damage upon opening your package or if your order was not filled correctly, please email us at orders@dzeetextiles.com or call 1-800-505-0038 within 2 business days of receipt.

Shipped by freight forwarder
If you are making a return and your items were shipped via freight carrier, please email us at orders@dzeetextiles.com or call 1-800-505-0038 within 2 business days of receipt.